Privacy Policy

THESIS: Personal Training (Aetro DC LLC)
Last Updated: January 27th, 2026

THESIS: Personal Training (“THESIS,” “Company,” “we,” “us,” or “our”), operated by Aetro DC LLC, is committed to protecting the privacy and security of personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard information obtained through our website, services, communications, and related interactions.

By accessing or using our website or services, you acknowledge and agree to the terms of this Privacy Policy.

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1. Information We Collect

We may collect the following categories of personal and non-personal information:

Personal Information

• Full name
• Email address
• Phone number
• Billing and payment information
• Scheduling and service-related data
• Fitness or health information voluntarily provided
• Communication preferences

Automatically Collected Information

• IP address
• Browser type and device identifiers
• Website usage data and analytics
• Cookies and tracking technologies

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2. Purpose and Legal Basis for Processing

We process personal information for legitimate business purposes, including but not limited to:

• Delivering personal training services
• Managing client accounts, memberships, and bookings
• Processing payments and preventing fraud
• Providing customer service and operational communications
• Sending marketing or promotional communications where lawful consent has been provided
• Improving our website, offerings, and client experience
• Complying with applicable legal, regulatory, and contractual obligations

Where required by law, we rely on your explicit consent as the legal basis for processing certain personal data, including marketing communications.

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3. SMS/Text Messaging Communications

If you voluntarily opt in to receive SMS/text messages from THESIS, your mobile number will be used solely for the purposes disclosed at the time of consent, which may include:

• Appointment confirmations and reminders
• Service notifications and account updates
• Customer support communications
• Promotional or marketing messages, where explicit opt-in consent has been provided

SMS Consent & Data Sharing Policy

SMS opt-in consent and phone numbers are not sold, rented, shared, transferred, or disclosed to any third parties or affiliates for marketing, advertising, or promotional purposes.

We may disclose phone numbers only to contracted SMS delivery and telecommunications service providers strictly for the operational purpose of transmitting messages on our behalf. These providers are contractually obligated to:

• Maintain confidentiality
• Implement appropriate security safeguards
• Avoid using personal information for independent or secondary purposes

You may withdraw SMS consent at any time by replying STOP to any message or contacting us directly. Message and data rates may apply.

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4. Disclosure of Personal Information

We do not sell or commercially monetize personal data.

We may disclose limited personal information to vetted third-party service providers solely as necessary to:

• Process payments
• Operate scheduling, CRM, or business management systems
• Deliver SMS, email, or communication services
• Provide website hosting, analytics, or IT infrastructure
• Comply with lawful government requests, court orders, or legal obligations
• Protect the rights, safety, and property of the Company or others

All third-party processors are contractually required to maintain data confidentiality and security consistent with industry standards.

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5. Data Retention

We retain personal information only for as long as reasonably necessary to fulfill legitimate business, contractual, or legal obligations, unless a longer retention period is required or permitted by law.

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6. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, misuse, alteration, or disclosure.

However, no electronic transmission or storage system can be guaranteed to be fully secure.

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7. Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Enable website functionality
• Improve performance and analytics
• Customize user experience

You may disable cookies through browser settings; however, certain site features may not function properly as a result.

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8. Consumer Privacy Rights

Depending on your jurisdiction, you may have rights including:

• The right to access, correct, or delete personal information
• The right to withdraw previously granted consent
• The right to request data portability
• The right to restrict or object to certain processing activities

Requests may be submitted using the contact information listed below. We will respond in accordance with applicable law.

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9. Children’s Privacy

Our services are not intended for individuals under the age of 13.

We do not knowingly collect personal information from minors. If such data is discovered, it will be deleted promptly.

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10. Policy Updates

We reserve the right to modify this Privacy Policy at any time.

Updates will be posted on this page with a revised effective date. Continued use of our services constitutes acceptance of any changes.

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11. Contact Information

THESIS: Personal Training
Aetro DC LLC
1401 New York Ave NW Suite 100
Washington, DC 20005

📞 +1 (240) 706-3761
✉️ ori@thesisfit.com